To sign up for a new service, download this form, attach a photo id and deposit.
If you would like your bill to be drafted from your checking account each month, download this form and return with a voided check (not deposit slip). There are no processing charges for this service.
If you would like to automatically have your credit/debit card billed for you monthly charges, download this form and complete. There is a $1 processing fee charged for this service.
If you have an issue that needs resolving and the customer service reps are unable to handle this, download this form. The form will be submitted to the Director. If the Director is unable to satisfy your concerns, then the customer may address the EPWSA Board.
Please read the Leak Adjustment Policy before filling this form out. If you feel you still qualify for an adjustment, download this form and submit to the EPWSA office.